Authenticity of customer reviews

Every consumer review is checked for authenticity before it is published to ensure that reviews only come from consumers who have actually purchased/used the products reviewed.

The review takes place

  • by manual verification in the form of a comparison of the valuation with the order history of the merchandise management system in order to make a previous product purchase a necessary condition for publication.
  • by making the possibility of submitting a review dependent on prior login to a registered customer account from which a purchase was made